A Seton Hall University grad, I'm a UX operations leader with 20+ years of experience. I started out dabbling in HTML/CSS in the late 90s, picked up real skills working for the university's web design department, and went on to drive the user experience of web properties and applications for Thomson Financial, LexisNexis, and others across the NYC metro area. I'm currently Director of User Experience at ADP.
These days my work is less about pixels and more about the machinery behind them. I build the operational infrastructure that lets design work at scale — governance frameworks, design standards, reporting, procurement, and the tooling budget that funds it all. At ADP that means UX operations spanning 200+ products, 600,000+ clients, and 50M+ end users in 100+ countries, plus a $2.9M tooling portfolio and the design system team I built from the ground up. Over my career I've spearheaded five corporate design system and governance strategies.
For twenty years I was also adjunct faculty at Seton Hall University, where I helped build the UX curriculum for the School of Communication and the Arts and taught web and mobile design, front-end coding, and user experience principles. That work sharpened something I still use daily: the ability to make complex design ideas land with people who don't live in them.